Privacy Policy

Privacy Policy
Effective Date: 12/1/2024

At Fire-Water-Mold Mitigation Services ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or interact with our services.

1. Information We Collect
We collect the following types of information when you interact with our website:

Personal Information: Name, phone number, email address, service address, and any information submitted through our contact or quote forms.

Device Information: IP address, browser type, operating system, and pages visited.

Cookies: We may use cookies and similar tracking tools to enhance your user experience and analyze website performance.

2. How We Use Your Information
We use your information to:

Respond to service inquiries and provide estimates

Schedule appointments and perform requested services

Improve website functionality and user experience

Send relevant updates or service communications (only with your consent)

Comply with legal obligations or resolve disputes

3. Sharing Your Information
We do not sell your personal information. We may share your data with:

Trusted third-party service providers (e.g., CRM software, web hosting)

Insurance companies when coordinating service or claims

Government agencies, if required by law

All third parties are contractually required to keep your data secure and confidential.

4. Data Security
We take reasonable steps to protect your personal information, including:

Secure socket layer (SSL) encryption for website traffic

Access controls and password protections for data systems

Limiting data access to authorized personnel only

However, no online system is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights and Choices
You may:

Request a copy or deletion of your personal data

Opt out of marketing communications at any time

Disable cookies through your browser settings

To exercise your rights, contact us at:
📧 Contact@fire-water-mold-mitigation.com
📞 270-577-1642

6. Links to Other Sites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

7. Children's Privacy
We do not knowingly collect or store data from anyone under the age of 13. If we become aware of such collection, we will delete it immediately.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised "Effective Date."

9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:

Fire-Water-Mold Mitigation Services
132 N Lincoln Ave Henderson Ky 42420
📧 Contact@fire-water-mold-mitigation.com
📞 270-577-1642